Yesterday I mentioned that I received a working backup of customer's CRM 4.0 system in a VPC. This morning, when attempting to load the CRM Web UI I was confronted with an error, which led to this information in the Application Event Log:
Source: MSCRMKeyGenerator
Event ID: 18949
Error (partial): Current active key (KeyType : CrmWRPCTokenKey) is expired. This can indicate that a key is not being regenerated properly.
The most common fix for this problem is to restart the Microsoft CRM Asynchronous Processing Service but the service wouldn't start for me. Phil Edry, my esteemed colleague here at Altriva, said "try Rollup 2... that might fix it".
I owe him a beer... it worked.
Exactly why the "active key" expired and what Rollup 2 did to fix it still remains a mystery to me, but I have too much work to do to investigate it now. If you have some more details on this, though, please let us all know. Thanks, -TD
And I owe you a beer, this worked like a champ!!
ReplyDeleteNice info. Tim.. thanks...
ReplyDeleteRegards,
Jane
microsoft crm consulting
Thanks for the info. even though connecting to the DB had no problems, I had to restart MSSQL service. It then told me that the Asnyc would be restarted as well. That's what finally fixed it.
ReplyDeleteBob P.